Cancellation policy

You have the right to cancel your order within fourteen days and prior to the execution of the order without giving reasons. The fourteen-day withdrawal period begins on the day the order is concluded.


However, since this is an electronic service that starts shortly after ordering and cannot be removed, the following applies: at the end of the ordering process, the customer expressly agrees to the execution of the order before the end of the cancellation period. He takes note that his right to cancel expires with the beginning of the execution of the order.

To make use of our right to cancel, you must send us a clear statement indicating your decision to cancel your order by post or email (Follower1, Hohenfelder Str. 3, 56068 Koblenz, Germany, info@follower1.de). You may also use the withdrawal form below; however, this is not obligatory.


For the cancellation period to remain valid, it is sufficient to send us the statement before the end of the cancellation period and before the execution of the order.


Consequences of this withdrawal
If you withdraw from your order, we will send you a full refund, including delivery costs, no later than fourteen business days after the date of receipt of your cancellation. For this, we will use the same payment method that was used in the original transaction, unless another payment method was explicitly agreed on. Under no circumstances will you be charged for this refund.


If your order was already started as requested during the cancellation period and was partially or completely executed, we will retain an appropriate amount of your payment. This amount is equivalent to the services already delivered up until the date of receipt of your withdrawal compared to the total volume specified in the order.